Have you received an email from Netflix or PayPal? If so, watch out for this crafty con. Scammers are now sending emails stating that your account is hold because Netflix is “having some trouble with your current billing information.” Better Business Bureau Serving Acadiana and the Federal Trade Commission (FTC) warn consumers "Don't take the Bait" on this phishing scam.
How the Scam Works:
According to FTC: "Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your information to steal your money, your identity, or both. They also use phishing emails to get access to your computer or network. If you click on a link, they can install ransomware or other programs that can lock you out of your data. Scammers often use familiar company names or pretend to be someone you know."
Here are some tips from the BBB and FTC to protect yourself:
· Check it out: If you have concerns about the email, contact the company directly. But look up their phone number or website yourself. This way, you’ll know you’re getting the real company and about to call a scammer o follow a link that will download malware.
· Take a closer look: While some phishing emails look completely legit, bad grammar and spelling can tip you off to phishing. Other clues: Your name is missing, or you don’t even have an account with the company.
· Report phishing emails: You can forward them to the FTC at firstname.lastname@example.org or to the Anti-Phishing Working Group at email@example.com. You can also report phishing to the FTC by visiting ftc.gov/complaint or to the BBB by visiting bbb.org/scamtracker. You can also let the company or person know about the phishing scheme.
Check out BBB Tips: Many tech support scams use similar techniques, see https://www.bbb.org/scamtips for more advice.
“Look for the Seal” and Start with Trust®. BBB Serving Acadiana is a private non-profit organization. BBB strives for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses.
Please contact Better Business Bureau at (337) 981-3497 24 or bbb.org 24 hours a day for information on businesses throughout North America. Consumers can also sign up for our free BBB “Scoop” eNewsletter by visiting bbb.org and clicking on the “Programs & Services” tab.
BBB Serving Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.