Cox Unveils New "Eye" Technology For Those With Disabilities

Cox Unveils New "Eye" Technology For Those With Disabilities

Posted: Mar 15, 2021 5:16 PM

Cox unveiled a new feature that empowers people with disabilities to control their TV with their eyes. The Accessible Web Remote for Contour gives those who have lost fine motor skills – whether from degenerative conditions or paralysis – the
ability to browse the video guide with a glance.


Specifically, a free web-based remote control is navigable using various assistive technologies
owned by customers, including eye gaze hardware and software, switch controls, and sip-andpuff systems, which the user controls by gently blowing into a tube.


Eye-tracking technology gives people living with conditions like paraplegia, Parkinson’s disease
and amyotrophic lateral sclerosis (ALS) the same access to their TVs as customers with the
latest edition of Contour.


“Innovative technology like this gives people with disabilities an added level of independence,”
said Steve Gleason, founder of Team Gleason and former New Orleans Saints football player
who has been living with ALS since 2011. “We appreciate that companies like Cox continue to
empower their users by adopting products like the Accessible Web Remote, which allows every
customer to do something most people take for granted, like controlling their TV.”


According to the Bureau of Internet Accessibility, approximately 16% of people in the United
States have difficulties with their physical functioning, making things like using a traditional TV
remote either a challenge or impossible, depending on the condition. Throughout the last three
years, Cox has partnered with organizations like Team Gleason to ensure accessible design and
development of its products, increase awareness and education, and improve processes and
procedures focusing on disability inclusion.


“We are excited about bringing innovative new technology to market that is accessible to all
customers,” said Anthony Pope, senior vice president and region manager of Cox Southeast.
“Cox is thankful for our partnership with Steve Gleason as he works to build a more accessible
and inclusive world. We embrace the Team Gleason mission of improving life for people living
with conditions such as ALS and are committed to developing innovative tools with accessibility
built in.”


Customers can now visit https://webremote.cox.com to sync their device and begin changing
channels, set a recording, search for programming within the Contour guide, and access
integrated streaming apps all with a glance of their eyes.
To learn more about accessibility, please visit cox.com/accessibility.

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