SEVERE WX : Heat Advisory - Excessive Heat Warning View Alerts
STREAMING NOW: Watch Now

BBB Scam Alert: Great Deal on Your Cable? Could be a Trick

Photo courtesy of BBB of Acadiana

BBB Scam Tracker is getting reports of scammers impersonating cable company representatives.

Posted: May 5, 2021 3:01 PM

Lafayette, Louisiana - One of scammers’ most common tactics is to impersonate someone you trust. BBB Scam Tracker (www.BBB.org/ScamTracker) is getting reports of scammers impersonating cable company representatives.

Con artists claim to offer a great deal on your service, but it’s really a way to trick unsuspecting customers into shelling out hundreds of dollars for nothing.

How the Scam Works

You receive an unsolicited call offering you reduced rates on your cable bill. Speaking to the “customer service representative” may be quite convincing. Many scammers use the same hold music as big-name cable companies and duplicate a company’s caller menu.

When speaking with the representative, they seem very professional. The caller explains that the company is offering a special promotion. If you pay for a few months up front, you can receive discounted monthly rates for the months that follow.

Then, things get fishy. Instead of using the payment information your cable company already has, they ask you to purchase pre-paid debit cards to make the up-front payment.

Don’t do it! If you purchase the cards and send the information to the caller, your money will be lost for good.

How to Avoid the Cable Impersonator Con

Be cautious when answering unsolicited calls or emails. Legitimate companies that you already do business with may call you, but they won’t pressure you to pay in a new way.
If someone shows up at your doorstep, verify their identity. If you weren’t expecting a visit, ask the person for their ID and then call your cable company to verify that they are an employee.
When in doubt, verify special deals with your cable company. If you are unsure about a promotional offer you’ve been presented with, get the customer service number from your cable company’s official website or your latest bill. Call the company directly to make sure the offer is real.
Never make payments with prepaid debit cards or wire transfers. Scammers prefer these payment methods because there is nothing you can do to get your money back. Unlike debit or credit cards, successful wire transfers and prepaid cards can’t be contested later. Remember, legitimate companies almost always accept checks and credit cards as the primary means of payment.
For more ways to avoid utility scams, see the BBB Tip: Utility Imposter Scam .

Lafayette
Partly Cloudy
91° wxIcon
Hi: 94° Lo: 76°
Feels Like: 100°
New Iberia
Partly Cloudy
89° wxIcon
Hi: 93° Lo: 76°
Feels Like: 103°
Ville Platte
Partly Cloudy
94° wxIcon
Hi: 96° Lo: 74°
Feels Like: 111°
Abbeville
Partly Cloudy
90° wxIcon
Hi: 93° Lo: 76°
Feels Like: 99°
Crowley
Partly Cloudy
89° wxIcon
Hi: 93° Lo: 76°
Feels Like: 100°
St. Martinville
Partly Cloudy
89° wxIcon
Hi: 94° Lo: 75°
Feels Like: 103°
Opelousas
Cloudy
94° wxIcon
Hi: 96° Lo: 75°
Feels Like: 111°
Dangerous heat expected this afternoon

Latest Video

Image

Allons a Acadiana: Childrens Museum

Image

Dangerous heat expected this afternoon

Image

Potential Mask Mandate for Lafayette Parish School

Image

The CDC recommends indoor masking

Image

Tracking the heat

${item.thumbnail.title}

New Variant of Covid-19

Image

Unitech Training Academy Lafayette Campus Held A COVID-19 Vaccine Event

Image

Former Olympian Jumping to New Heights

Image

Toups Talent Bringing Live Music to Your Community

Image

Corn Hole Tournament In Erath This Weekend

Community Events