(CNN) — It was probably the longest eight minutes of her life. A 9-1-1 dispatcher was on the line with a mother threatening suicide while her daughter watched.
The woman survived thanks to the quick work of that dispatcher and a state trooper.
Dispatcher Mindy Mezek knows that, on a call like this, every second counts.
It was 10 a.m. Christmas Day. A distraught mother said she was about to jump from the east channel bridge on I-90, between Mercer Island and Bellevue, all while her seven-year-old daughter was watching from inside their parked car.
For eight whole minutes, Mindy kept her talking until state patrol got there.
In his mental health practice, Kelly Gerling says this time of year can be a trigger for suicide.
When family life isn't perfect, he says the holidays bring feelings of isolation.
Which is why, he says, it's important to reach out to those who may be going through a tough time.
In those seconds that ticked by on that call, Mindy Mezek now knows she saved a life.
The little girl is now in state protective custody.
Her mother is in the hospital and told police she's a victim of domestic violence and felt she couldn't go on anymore.
State patrol says this time of year they have seen a spike in suicide calls.
In fact, this dispatcher says she got three more Wednesday and another one Thursday morning.